Shipping policy
At Peewee, we are committed to delivering your order safely and on time.
1. Order Processing
Orders are generally processed within 1–2 business days after the order is placed.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Delivery Time
Estimated delivery time is 5–7 business days after your order has been shipped.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free-shipping offer will be clearly mentioned on our website or during checkout.
4. Order Tracking
Once your order has been shipped, you may receive tracking information through your registered phone number or email, where available.
5. Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order.
Peewee is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
6. Delayed or Lost Orders
Although we work with reliable shipping partners, occasional delays may occur due to circumstances outside our control.
If your order is significantly delayed or appears to be lost, please contact our customer support team with your order number so we can assist you.
7. Delivery Issues
If you receive a damaged package or an incorrect product, please contact us within 48 hours of delivery with your order number and clear photos/videos of the package and product.
8. Contact Us
For any shipping-related questions, please contact Peewee through the contact details provided on our website.
Last updated: September 2026